Terms & Conditions

Please take a moment to review our Terms and Conditions:

Cancellation Charges

Where the Customer cancels his/her tour reservation, charges will be payable by the Customer as detailed below. The following terms and conditions apply:

All Tours:

• For cancellations made more than 28 days before departure, a full refund will be given.
• For cancellations made less than 28 days before departure, any payments made will be refundable but we reserve a right to retain 10% to cover admin fees and loss of bookings.

Cruise Ship Shore Excursions:

• We understand that there are occasions when cruise ships are unable to land passengers due to weather conditions, breakdowns, etc. In such cases deposits will be refunded in full.

Tour Timings & Itineraries

Please note that all timings are estimated. Although the Scottish Highlands are relatively free from traffic jams they do have plenty of other unforeseen events such as flocks of sheep on the road or temporary road closures with no alternative routes. Due to the unpredictable nature of travel, coupled with our desire to have each tour feel relaxed and unrushed, we cannot guarantee the timings we supply on our itineraries. Please bear this in mind when arranging further travel connections. Skye Luxury Tours are not responsible for missed travel connections. We strongly advise procuring travel insurance in the unfortunate event that you are unable to reach connecting travel arrangements.


At Skye Luxury Tours we understand the importance of our customers knowing that what is said in the car will remain completely confidential. All our drivers sign a confidentiality agreement which excludes them from ever disclosing anything they hear throughout the course of their duties.


Whilst Skye Luxury Tours maintains insurance meeting all statutory requirements, we strongly recommend that passengers hold comprehensive and suitable travel, medical and cancellation insurance to cover for eventualities during travel.


Skye Luxury Tours reserves the right to alter tour itineraries at any time, due to weather conditions, traffic problems, availability of attractions or other such extenuating circumstances beyond our control. Skye Luxury Tours reserves the right to alter the vehicle used in any tour in the event of mechanical failure.

Third Party Suppliers

Skye Luxury Tours will not accept or have any liability for any acts or omissions whether negligent or otherwise of any tourist attractions, restaurants or accommodation providers, or person providing services in connection with any tour unless such a person is employed by or under direct control of Skye Luxury Tours.


Although we are always happy to advise on accommodation and to make bookings on behalf of our customers if they wish, we do so purely as a favour and as such cannot accept any responsibility for the accommodation provided. Such arrangements are subject to the terms and conditions and limitations of liability imposed by these providers, and as such any contracts undertaken are made between the Customer and the Third Party accommodation provider. All such arrangements are made independently of Skye Luxury Tours, irrespective of any help and assistance which Skye Luxury Tours may provide in securing such arrangements.


Tour prices are for transport and Driver-Guide only. All other attraction entrance fees, cruise tickets, food and drink, accommodation etc, are additional optional extras, payable locally by the Customer at their own expense.

Customer Conduct

Smoking is not permitted on any of our vehicles.

Force Majeure

Skye Luxury Tours does not accept any liability for any loss, inconvenience or damage caused by war, threat of war, riot or civil commotion, terrorist or criminal activity, industrial disputes, natural disasters, fires, illness, weather conditions, road traffic conditions, temporary technical, electrical or mechanical breakdown.

Data Protection

Please note that when giving information for the purposes of making your Booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving your name and address: (i) in writing, (ii) by e-mail, or (iii) by telephone.